1. What is meDia soft?
   
   
2. Who is our team?
   
   
3. What is our value proposition?
   
   
4. What is media transcription?
   
   
5. What is business transcription?
   
   
6. What is legal transcription?
   
   
7. What kinds of transcripts do we offer?
   
   
8. What is the difference between captioning and subtitling?
   
   
9. What file formats do we accept?
   
   
10. What kinds of translation do we undertake?
    
    
11. How secure is my data?

1. What is meDia soft?

meDia soft is an India-based transcription services company that specializes in the media industry. We offer a range of services including business and media transcription, legal transcription, captioning and translation services. Our deliverables focus on three primary parameters: quality, timeliness and cost effectiveness. meDia soft currently caters to the US, India, Japan and European markets.

Our teams are comprised of extremely well qualified college graduates who have over five years of experience in their respective departments. Our editorial staff includes graduates with over five years of experience in editing. Radhika Kapadia, Founder and CEO, has completed her education at the University of Pennsylvania/Wharton School and Oxford University. Her professional background includes finance and corporate strategy, at Morgan Stanley and Accenture. We have a seasoned team of Advisors who have successful track records from leading educational and professional centers, including PricewaterhouseCoopers, Merrill Lynch, Standard & Poors, Harvard University and the Kellogg School of Management.

We offer clients three key value drivers: 1. Our strategic location in India offers companies a cost-effective means of transcribing audio files. Our rates are approximately 40% less than the average rate in the U.S. 2. Given the 11-hour time difference between the U.S. and India, files that we receive in the morning will be completed and sent back to the U.S. by morning U.S. time. 3. Our process is not only time-driven, but it is also quality-driven. A Transcriptionist/Captioner listens and transcribes the audio/video files, an Editor proofreads the transcription and a Quality Assurance Analyst finalizes the document. The Team Leader heads each team and performs the last and final check on every file prior to client delivery. Once quality is evaluated and perfected, the transcripts are sent back via an FTP site.

Media transcription is the service of transcribing audio files into a text format, for companies that require hard-copy transcripts of conference calls, meetings and news and radio broadcasts. For example, meDia soft converts a range of audio files including quarterly conference calls, feature stories, publicity interviews, testimonials, broadcast scripts and documentaries.

Business transcription is the service of converting audio files into verbatim transcripts for companies across industries - from medicine and insurance to airlines and automobiles. Within business transcription, meDia soft specializes in conference calls, meetings, seminars and analyst calls.

Legal transcription is the service of transcribing depositions, court hearings or case notes into verbatim texts. At meDia soft, we handle transcription within all areas of law, including criminal, corporate and immigration law.

We offer three kinds of transcripts: (1) Standard: Our standard rate includes quality transcripts that are text replicates of audio files. Content is precise, and punctuation and spelling are exceptionally accurate. (2) Editorial: Our editorial rate includes the deliverables of the standard rate, plus an in-depth editorial check. Content and grammar is edited in order to generate transcripts that are reader-friendly and grammatically flawless. (3) Customized: Our customized rate is largely dependent upon our client's specific requirements. There are several additional services we offer, including additional editing services and customization.

According to dictionary.com, subtitling is a printed translation of the dialogue of a foreign-language film, which appears at the bottom of the screen. Captioning is similar to this except that it includes the description of sounds and styles of speaking that hearing-impaired viewers cannot experience. Subtitles usually appear at the bottom of the screen, while captions can be placed next to the speaker (or anywhere else on the screen) in pop-on format, or scrolling upwards in roll-up format, or simply appear one word at a time in paint-on format. Subtitles and captions both need to be time-coded carefully in order to ensure that the words being spoken can be read comfortably on-screen at the same time.

We accept all formats that can be played in Real Audio player as well as Windows Media Player and Quicktime. This includes .asf, .avi, .mov, .mpeg, .mpg, .mp3, .qt, .qt3, .ra, .rm, .ram, .rv and .wav.

We accept translation requests for various European languages including Spanish and French as well as Indian regional languages.

meDia soft follows a strict privacy policy on all audio content received. meDia soft has extensive security measures in place to keep documents confidential and safe. These measures include: o Software which keeps an audit on every action taken on a document o Security permissions based on user and groups. The user password determines what the user can edit, copy, move or delete, print or email. o For staff, there is no access to floppy drives or any means of saving files or documents o No access to personal email o Security bag checks when entering and leaving the office premise o Firewalls o Anti-Virus Software You can be rest assured that your valuable data is safe and secure!